Privacy Policy

1. Introduction and General Terms

FM Labs LLC is committed to protecting your personal information when you are using FM Labs LLC services. In order to provide you with the full range of FM Labs LLC services, we are sometimes required to collect information about you.

This privacy policy explains the following:

What information FM Labs LLC may collect about you;

How FM Labs LLC will use information we collect about you;

When FM Labs LLC can use your details to contact you;

Whether FM Labs LLC will disclose your details to anyone else;

Your choices regarding the personal information you have provided to us;

The use of cookies on FM Labs LLC website and how you can reject these cookies.

As set out above, FM Labs LLC is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws"), GDPR regulations.

The websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. What information will FM Labs LLC collect about me?

When you sign up to participate in or receive a service from any website, such as newsletters, competitions, live chats, message boards or register with the single universal online registration system, we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different web pages may ask for different personal information.

By entering your details in the fields requested, you enable and its service providers to provide you with the services you select.

Please note that sometimes on particular web pages we will require you to provide additional personal information, and sometimes sensitive personal information (e.g. if you're sending in an application to be a contributor on a political party we may need to know your political leanings). When we do this we will specify further on these web pages why we are collecting your information and how we will use it.

FM Labs LLC also uses cookies (see paragraph 12 below for details) and collects Internet Protocol (IP) addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

We also use your IP address to determine whether you are accessing the services from the EU or not.

3. How will FM Labs LLC use the information they collect about me?

FM Labs LLC will use your personal information for a number of purposes including the following:

For "service administration purposes", which means that FM Labs LLC may contact you for reasons related to the service you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);

to contact you about a submission you have made to the websites, including any content you provide.

to personalize the content is presented to you ;

IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and

to analyse and improve the services offered, to provide you with the most user-friendly navigation experience.

Where FM Labs LLC needs to use your personal information we will obtain your consent first. Otherwise, by providing us with the information either verbally, written or using our website, you consent to the collection, use and processing of this information by FM Labs LLC. We will use every reasonable effort to safeguard your personal information. You also have the option to withhold your information by written notification to us.

4. When will FM Labs LLC contact me?

FM Labs LLC may contact you:

in relation to the functioning of any service you have signed up for in order to ensure that can deliver the services to you;

where you have opted to receive further correspondence;

in relation to any contribution you have made to us;

to invite you to participate in surveys about services; and

for marketing purposes where you have specifically agreed to this (see paragraph 5 below)

5. Will I be contacted for marketing information?

You have the option to decline to receive marketing information from us by “opting out” with written notification to us.

6. Will FM Labs LLC share my personal information with third parties?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 7 below. Generally, we will only use your information within FM Labs LLC. However, sometimes FM Labs LLC uses third parties to process your information. FM Labs LLC will require these third parties to comply strictly with its instructions.

7. Offensive or inappropriate content on the websites of FM Labs LLC

If you post or send offensive, inappropriate or objectionable content anywhere on or to us, or otherwise engage in any disruptive behavior on our sites, FM Labs LLC may use your personal information to stop such behavior.

Where FM Labs LLC reasonably believes that you are or may be in breach of any of the laws, FM Labs LLC may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

8. What if I am a user aged 16 or under?

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to FM Labs LLC's website. Users without this consent are not allowed to provide us with personal information.

9. How long will FM Labs LLC keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with FM Labs LLC. In the case that you wish to cancel your registration as a member, once an account is deleted a red flag goes on the database and, while people cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.

10. Can I find out what personal information FM Labs LLC holds about me?

Under the Data Protection Act you have the right to request a copy of the personal information FM Labs LLC holds about you and to have any inaccuracies corrected. We will use reasonable efforts to supply, correct or delete personal information about you on our files. You are required to provide 2 pieces of photographic identification and an administration charge may be incurred for the process.

Please address requests to the Data Protection Officer at

11. Changes to FM Labs LLC's Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to our website. The date of the most recent revisions will appear on this page.

12. Cookies Policy - Information FM Labs LLC collects from you

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to our site, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does FM Labs LLC use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits.

FM Labs LLC also use a number of independent measurement and research companies. They gather information regarding the visitors to FM Labs LLC sites on our behalf using cookies, log file data and code which is embedded on our website. FM Labs LLC uses this type of information to help improve the services it provides to its users. FM Labs LLC requires that third parties to comply strictly with its instruction (see paragraph 6 above). Certain other areas of our site may use cookies for a specific reason. If this is the case, the local terms for that area of the website will make this clear and you should refer to those local terms for additional information.

13. Contacting FM Labs LLC about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact us by email provided in this document.

This page was last amended 3 August 2019